FAQ

Mastering and Production

What audio format and resolution should I send my masters?

What is the running time limit for a CD?

Can I receive a test copy with print for approval?

What's your cancellation policy?

What's the procedure if my album contains music or audio samples from other sources?

Can I receive a discount if I'm reordering the same album?

I have a cassette I would like to use as a master. Do you dub cassettes from a cassette master?

Shipping

Do you ship worldwide?

How much would shipping cost for a particular item?

My order was received damaged, or was stolen, or just never arrived!

I didn't pick up my package in time, and now it's sent back to Duplication.ca. Can I receive a refund?

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