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FTP - File Transfer Protocol

FTP is a method of transferring files directly from one computer to another, over the internet.

We recommend Stuffing or Zipping the files before the transfer, for several reasons:

• to reduce the transfer time
• to gather all your files into one archive
• when we unstuff or unzip the file, we can be 100% sure of the contents
• Apple computers cannot transfer font files directly! They must be stuffed.
• NOTE! If you are on a slow dial-up line it will be safer to transfer several smaller files rather than one big file.
• We can also accept gz, 7-zip, PAK, RAR, LHA, ARJ, ACE, and Servant Salamander encrypted files.

There are many programs you can use to do the transfer. Even Windows Explorer (not Internet Explorer) has ftp built-in. Just paste ftp://ftp.duplication.ca into the location bar as shown below - you will be prompted for a username and password (email us for info):

Now you just have to open another window, navigate to where you saved your zip file, and then Drag-and-Drop it onto our ftp site.

Here are some other programs that we have tested:

• Servant Salamander (Commander-style utility for viewing and managing the files on your hard drive)
• Filezilla
• Fetch 4 for Mac
• Transmit 1.6 for Mac
• Midnight Commander for Linux
• WS_FTP 5.08 LE Windows
• WS_FTP 7 Windows

Make sure that whatever ftp program you use, that you use binary mode, not ascii mode. We do not offer technical support on installing these programs. We have tested them to confirm that they work for us. You may have to spend 30 minutes to figure out how those programs work.